Shipping policy

Shipping Policy

Thank you for visiting and shopping at misraicesproductoslatinos.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipping Processing Time

All orders are processed within 1-2 working days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a day or two.

Please allow additional days in transit for delivery. If there is a significant delay in shipment to your order, we will be contact you via email or telephone.

Frozen and Refrigerated Product Orders

All frozen and refrigerated orders require the DHL Parcel UK shipping method for a fully tracked and next day delivery service.

These order will only be dispatched Monday to Thrusday.  

Shipping Rates and Delivery Estimates

Shipping charges will be calculated and displayed at checkout.

Once your order has been fulfilled (dispatched/ready to dispatch) you will receive a confirmation email with a tracking number and the courier it belongs to.

Any issues whilst your order is in transit you MUST notify us immediately via email or phone  misraices23@gmail.com  Tel 07445350131

Any missed deliveries, you MUST contact the courier to arrange a redelivery.

If you cannot find the answer to your questions regarding shipping concerns, please send us an email via the contact us page.